The hotel in general was good. Staff was very friendly and respectful. This is a hotel for families with children. They have plenty of activities and facilities for kids including a Jurassic theme park. Food is really good. They have a restaurant called Maki Taco and it's SUBLIME! must do if you are in Cancun.
Cesar
ธันวาคม 2564
I managed to get a Genius promotion/discount, so the price ended up being excellent considering it is an all inclusive, and many hotels that didn't even offer breakfast were more expensive than this. Not sure I would have the same opinion had I paid full price. If you are planning to stay in the hotel and do nothing else, you should consider other options, if it is just a place where you eat, sleep and rest after adventuring, then I definitely recommend it. Wifi was good. Staff were helpfull.
Kellen
เมษายน 2566
I loved how friendly and helpful the staff was! There was staff stationed all over the building to help you with anything you may need. The front lobby made sure you were getting on the right shuttle for hotel transfers and any tours you may have booked. You have access to not only the beach directly in front of oasis palm but next door at the sens as well. If you have an ocean view room with the balcony the noise level was fairly high at night time- we adjusted to it just fine but if you are a light sleeper I wouldn’t get a balcony room. Overall the food was really good as well.
Ariel
มิถุนายน 2566
the property was clean and the workers were very nice and professional
Rosa
กันยายน 2565
Travelling with young children. The facilities in the hotel are very good. Activities and shows everyday. Big variety of restaurants. Beach and pool areas well maintained and clean. Very good food. Awesome staff always friendly and helpful. Hotel is conviniently located beside the harbour where the boats depart for isla mujeres.
Tiago
มีนาคม 2566
The resort was amazing! They had lots of restaurants, really good food, and a coffee shop! The staff were really nice specially our bartender Alex. They had lots of activities for the whole family. My family really enjoyed staying at the resort!
Janet
กรกฎาคม 2565
Great value all inclusive included video games, kayaking, coffee shop, plus a range of a la carte and buffet restaurants good range of different foods and generally really good quality especially the a la carte restaurants when open the restaurant and bar staff worked really hard
Danielle
เมษายน 2566
The hotel is a great value for money. Food is delicious, with offerings for all tastes. Kids enjoy, as well as the adults. Some reviews that I was reading before that the hotel was old, elevators were out of order etc. were simply not true. Even if something was out of order, it was quickly repaired. I rated the location with 4/5 because it seems that the beaches along the vertical part of the 7 shape of Zona Hoteliara are slightly better, despite more exposed to wind. Also, the hotel is right next to Embarcadero, the departure point for Isla Muheres.
Marjan
พฤศจิกายน 2565
Food was really good. Pool/beach close by. Ferry to Isla mujeres is next door.
Amit
มกราคม 2565
The staff. OMG, sweet people everywhere! The Makitaco Restaurant. Loved it! The buffet was also great and had many options. I was amazed to see that it was open until 3 am! The room was nice. The pool areas were awesome. It's a great environment for those with kids. The drinks at the pool bar were good too. The mariachis by the pool really lit up the place at night. We loved it. It was peaceful and great to rest. We arrived a little earlier and they allowed us in until our room was ready.
Orly
ตุลาคม 2565